I have a Mac with the OS 10.10.5 and when I try to open the New Soft CD Labeler software, it display a message "A Brother printer could not be found". What must I do? I have a brother MFC-J870DW printer.
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Answer by
Sean Hill
You need to make sure that your printer is properly installed on your Mac OS. As you can see in the image below, this printer doesn't have support for Mac OS 10.5.5. This is the main reason OSX doesn't recognize the printer.
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You will have to contact Brother in order to obtain a driver for your device. Use the following URL: http://www.brother-usa.com/askus/
Note: The serial number is on the white sticker attached to device.
I make DVD Labels on a printable DVD Disc. But no matter how big I make the picture, when printing the DVD label, it still prints a little bit off center at the top. I can see a significant sliver of nonprinted white on the label. It looks unprofessional. I have adjusted it many times to no availability.
A
Answer by
Alex Urbach
The developers provide a short guide on how to customize the software and its functionality. Access the link below to find out more. However, based on what I see, start the software as Administrator and then change the values because they're most likely not saved.
Additionally, make sure you choose the correct template because the items vary in size and shape and a wrong selection will cause the issue you have above. There is also the cause that the printer doesn't support that template. You should change the print format of the printer as well. Go to Print > Print Preferences to customize it.
I have a Mac with the OS 10.10.5 and when I try to open the New Soft CD Labeler software, it display a message "A Brother printer could not be found". What must I do?
I have a brother MFC-J870DW printer.
You need to make sure that your printer is properly installed on your Mac OS. As you can see in the image below, this printer doesn't have support for Mac OS 10.5.5. This is the main reason OSX doesn't recognize the printer.
Click to viewYou will have to contact Brother in order to obtain a driver for your device. Use the following URL: http://www.brother-usa.com/askus/
Note: The serial number is on the white sticker attached to device.
I make DVD Labels on a printable DVD Disc. But no matter how big I make the picture, when printing the DVD label, it still prints a little bit off center at the top. I can see a significant sliver of nonprinted white on the label. It looks unprofessional. I have adjusted it many times to no availability.
The developers provide a short guide on how to customize the software and its functionality. Access the link below to find out more. However, based on what I see, start the software as Administrator and then change the values because they're most likely not saved.
Additionally, make sure you choose the correct template because the items vary in size and shape and a wrong selection will cause the issue you have above. There is also the cause that the printer doesn't support that template. You should change the print format of the printer as well. Go to Print > Print Preferences to customize it.